Incident Handling Procedure
 

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incident_handling_procedure_editable [2011/06/27 19:49]
dbolser created
incident_handling_procedure_editable [2011/06/27 19:52] (current)
dbolser
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   * Users shall promptly report suspected security incidents to LSC incident response team via an urgent support request.   * Users shall promptly report suspected security incidents to LSC incident response team via an urgent support request.
  
-  * All work carried out by LSC shall be entered into the support ticket system.+  * All work carried out by LSC shall be entered into the support [[http://www.google.com?q=where_is_it?|ticket system]].
  
   * LSC should promptly report suspected security incidents that have known or potential impact or relationship to University resources, services, or identities to ICS and JANET.   * LSC should promptly report suspected security incidents that have known or potential impact or relationship to University resources, services, or identities to ICS and JANET.
 
incident_handling_procedure_editable.txt · Last modified: 2011/06/27 19:52 by dbolser
 
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